Labels Management

iSlash provides chat labelling function for effective customer segmentation.


You can add / update the labels under settings > labels


How iSlash AI Simplifies Customer Segmentation

With iSlash AI, managing customer labels across multiple platforms becomes effortless. Whether manually or automatically, iSlash AI makes segmentation efficient, scalable, and effective.

  1. Manual Labelling

Customize labels (even with colours!) to segment customers based on unique business needs.

  1. Message and Chatbot-Driven Auto-Labelling

Instead of manually assigning tags, iSlash AI’s no-code chatbot automatically labels customers based on their conversations, actions, and inquiries.

Besides, you can automate labelling during Broadcasting. Attaching a specific label to customers who have been broadcasted to, simplify your follow up process.

  1. Batch Labelling

Need to process a large number of new customers at once? Batch labelling makes it quick and hassle-free.



Learn more about Automated Labels: