User Guide

🌐
User Guide

E-commerce and O2O

User Guide

🌐
User Guide

E-commerce and O2O


With iSlash, you can enhance your O2O sales and simplify transactions, while also enabling remote selling to overcome retail sales limitations. Our platform consolidates all messaging channels, allowing you to fully own your customers' contact information and conversations without worrying about sales turnover.



Conveniently receive payments on messaging platforms


with iSlash's in-app product catalog and payment solution.


iSlash provides an in-app product catalog and payment solution that allows you to receive payments directly through messaging platforms. Our unique catalog and payment features make remote selling possible by enabling you to share products on messaging apps like WhatsApp and IGDM. Plus, you can effortlessly transition conversations from offline to online.





AI conversation routing


iSlash allows you to automatically segment, label, and assign inquiries to specific stores or frontline staff. This organized lead distribution system enables clear division of labor and revenue attribution, streamlining your business operations.





No-code e-commerce Integration


With iSlash, you can easily integrate various e-commerce platforms like Shopify, Stripe, and more. Our platform allows you to effortlessly sync up your contacts or membership database and connect to your e-commerce shop without the need for coding. You can also view conversations, order history, and manage orders all in one place, simplifying your workflow.




Gain valuable insights into your sales and marketing performance


with iSlash's advanced dashboard analytics


iSlash allows you to track your sales performance on social messaging platforms based on different sales units, such as store location. You can also track the performance and reply rate of your O2O campaigns, and use real-time analytics on SleekFlow to boost customer satisfaction and build a loyal customer base. By leveraging these insights, you can optimize your sales and marketing strategies to better meet the needs of your customers and improve your overall business performance.





Highlighted features for retail


Internal Tagging


Tagging enables seamless communication between supervisors and frontline staff, improving overall workflow and productivity.





Auto-reply


Save time and improve consistency in your customer communication with 1-click replies to common inquiries and FAQs, such as store addresses and opening times. Eliminate the need for copy-and-paste responses and streamline your workflow.