Under this section, you can imagine that it is equal to contacts in a phone. Not every customer has a corresponding chatroom.
Under broadcast section, the targeted customers can be filtered out by labels also.
Add a single customer
![](https://framerusercontent.com/images/aJOm0r0E80fQfSxTCweL9Yy2io.png)
Provide the contact information
![](https://framerusercontent.com/images/b0MBYKhGZdFhy5xvZdVvBRl3KCs.png)
Add Customers by batch
There are two Excel templates for importing customers by batch.
The steps generally are
Download the Excel template
Update / Add the customer on the Excel (if empty user ID, system will create a new customer. )
Upload the new version of Excel.
![](https://framerusercontent.com/images/H8s8SjdPK1nDPVhJEs3eha03w.png)
Excel Templates Functions
![](https://framerusercontent.com/images/vvbOW8hU8b4vZJ4hIilxhvEwxTg.jpg)