Labels Management

Smarter Customer Segmentation with Labels for Higher Engagement
iSlash offers a chat labeling feature that helps you segment customers effectively and engage them more strategically.


  1. Logon to iSlash AI Platform at https://app.islash.io/

  2. Go to Settings:


  1. Go to Labels and Click on "+" to create a new label.

Update the followings and click Save:

  • Label Name

  • Label Color


  1. Adding labels:

  • Manual Labelling

Customize labels to segment customers based on unique business needs.

  • Message and Chatbot-Driven Auto-Labelling

Instead of manually assigning tags, iSlash AI’s no-code chatbot automatically labels customers based on their conversations, actions, and inquiries.

Besides, you can automate labelling during Broadcasting. Attaching a specific label to customers who have been broadcasted to, simplify your follow up process.

  • Batch Labelling

Need to process a large number of new customers at once? Batch labelling makes it quick and hassle-free.


With iSlash AI, managing customer labels across multiple platforms becomes effortless. Whether manually or automatically, iSlash AI makes segmentation efficient, scalable, and effective.



Learn more : Get to Know Your Customers with Automated Labels!