Labels Management
Smarter Customer Segmentation with Labels for Higher Engagement
iSlash offers a chat labeling feature that helps you segment customers effectively and engage them more strategically.
Logon to iSlash AI Platform at https://app.islash.io/
Go to Settings:

Go to Labels and Click on "+" to create a new label.

Update the followings and click Save:
Label Name
Label Color
Adding labels:
Manual Labelling
Customize labels to segment customers based on unique business needs.
Message and Chatbot-Driven Auto-Labelling
Instead of manually assigning tags, iSlash AI’s no-code chatbot automatically labels customers based on their conversations, actions, and inquiries.
Besides, you can automate labelling during Broadcasting. Attaching a specific label to customers who have been broadcasted to, simplify your follow up process.
Batch Labelling
Need to process a large number of new customers at once? Batch labelling makes it quick and hassle-free.
With iSlash AI, managing customer labels across multiple platforms becomes effortless. Whether manually or automatically, iSlash AI makes segmentation efficient, scalable, and effective.
Learn more : Get to Know Your Customers with Automated Labels!