This campaign function helps the Facebook or Instagram feed to work together with chatbot.
It can achieve to deliver the coupon to customer when customer leave the comment on the social post.
During the Live Streaming, when customer leave the comment / or enquiry, chatbot will send them the payment link and ask the delivery information or just simply to send a product leaflet.
And finally, you can handle the follow up by messenger in team inbox!
The page is similar with chatbot, the main difference is to select the targeted social post rather than message template. And the first node of the flow is recommended to use multiple choice question. (because Facebook messenger / Instagram set a interactive rules between customer and bot)